MACZONE FAQ’S
Can you run multiple systems off of one condensing unit?
Yes you can run multiple systems off one condensing unit if they are from the same brand. (VRF)
You will need to ensure that each unit has the relevant connections from the fan coil to the MACzone3 system “please note some systems connect directly into the compressor so may not be available on all brands”.
There will be some set up of the master slave functions where you will have to change setting for the fan to other. This option will allow each unit to run independent of each other in regards to turning on/ off, fan speed, and unit set point. As there is one condensing unit the only shared function would be the fan as you logically cannot force the compressor to heat one system while cooling another.
Some systems require the manufacturers controller to be connected initially to ensure the addressing is correct before connecting the MACzone3 system. Please contact MACzone3 for assistance.
How to link MACzone3 with IFTTT and Google Home?
Part 1
To use google home with your MACzone3 system you must go through IFTTT.
Requirements:
- You must have the MACzone3 WiFi bridge connected and setup.
- You must have registered your system on MACzone3 Worldwide.
You will need to go to your app store and download the IFTTT app.
For an explanation on IFTTT please see https://ifttt.com/.
Once you have downloaded the IFTTT app you will need to open it.
Press the magnifying glass down the bottom of the app.
In the search bar search for MACzone3.
The MACzone3 applet will appear and you will need to select it.
Now the MACzone3 applet is open you will need to press the settings button on the top right hand corner.
A new menu will appear with an edit connection button. Press the button and it will take you to another page where you must enter your MACzone3 world Wide account details then select “Allow IFTTT to control my device”.
Part 2
Now you have IFTTT linked with MACzone3 you can create an applet for voice commands through IFTTT.
Open the IFTTT app.
Press the My Applets icon on the bottom right hand corner.
Press the + symbol to create your new Applet.
Click on the “this” button to create our trigger. Search for “Google Assistant”
Select “say a simple phrase”
Fill out the page with your voice commands and press “Create trigger” at the bottom.
Next under the “that” part we will create our action which will be MACzone3 an MACzone3 function.
From here select what you want to do based on your voice command.
It will tell you to select which device you want to control (if you have multiple devices).
Once you have reviewed the Applet press Finish.
You have now created your first IFTTT Applet.
Test it and modify or edit the Applet until it performs to your requirements.
Is there a demo MACzone3 App I can download to see how it works?
Yes there is. Here are the instructions to access the demo App:
- Download the App (Apple or Android )
- Open the App and press MACzone3 world wide login.
- The email address to use is: [email protected]
- The password to use is AIRSTREAM316
This will log you in to our demo system here in Perth. You can also use the same log in to get into our iLight demo system for integrated lighting control which is built into every MACzone3 system.
Once your system is installed and you are in the WiFi area (not remote from the house) The system name will appear at the top of the screen and you just tap the name to access the MACzone3 system.
Is there a user manual available? Or Are there any other MACzone3 applications?
Is there a particular sequence that I should setup and configure my system when using a Multiplexer module?
Yes – we recommend you install and connect all the wiring and modules first. Then, configure one system at a time. Start with the first system and complete all the pairing and configuration then move on to the next system. Do not try and configure more than one system at the same time.
MACzone3 and C Bus
We are compatible C Bus through our MACzone3 Bridge via Ethernet interface.
Please ask your integrator to contact MACzone3 for a copy of our Ethernet interface specification.
MACzone3 and firewalls
If you have a firewall you must open port 12107 to allow the MACzone3 to access the internet
You will also need to check and make sure that port 80 is also open.
You may also need to provide your ISP with the Bridge IP address. This can be found by going to the Config menu and going to WiFi Bridge config, the IP address for the Bridge will be in this menu.
Contact a network technician to be able to open/ close ports on your modem.
Modem Incompatibility
Telsta Smart Modem – You must open port 12107 to allow the MACzone3 to access the internet.Contact a network technician to be able to open/ close ports on your modem.
This is not the complete list as we cannot test every single modem ever manufactured. Your modem may be incompatible with the MACzone3 system we just may have not come across it yet.
What is the warranty on MACzone3
The MACzone3 system has a standard 2 year warranty. This can be extended for a further 3 years, total of 5 years. By registering your system within 60 days from the date of purchase.
Please see our Warranty Policy and Warranty Registration form
What protocol does the MACzone3 use?
MACzone3 runs on our own propriety protocol. The MACzone3 wireless devices run on our own propriety protocol at 433MHz.
To interface third party control systems you will need to use the MACzone3 bridge Ethernet interface. Contact MACzone3 for a copy of the Ethernet interface protocol